FAQ’s

Please find below some popular frequently asked questions.

When are you open?

We are open during school term times including half term holidays. We deliver lunches Monday- Friday from 11.30am-1pm

We are closed?

We are closed for lunches on the following dates for Christmas, Easter & Summer 

Friday 20th December 2019 returning Tuesday 7th January 2020

Friday 3rd April 2020 returning Tuesday 21st April 2020

Thursday 23rd July returning Friday 4th September 2020

Do you cater for events at the weekend?

I work a select number of Saturdays throughout the year. Please contact us for our availability. Please note I do not work on a Sunday.

When & Where do I deliver?

We deliver to Ipswich daily between 11.30am-1pm. Due to school run commitments I am unable to deliver earlier or later than this time.

If we can we do deliver further afield for larger orders. Please contact me to see if it is possible

Can I collect?

No we don’t currently offer a click & collect service

What are you minimum numbers?

Our minimum lunch order is for 10 people.

What are the menus?

Please see our list of lunch menus from 10-49 and our conference menus for orders of 50 or more. Please note for all orders you can choose 1 menu.

Do you cater for allergies?

Due to our small kitchen we do not cater for those that suffer with allergies. We do offer a Gluten & Dairy Free Vegan Box for those that prefer not to have meat. The box is £6.50

All of our products are hand boxed in a kitchen that handles gluten, dairy, nuts, soya, sesame and all other allergens.  We take precautions to avoid cross contamination but we do not advise eating our products if you have any allergies to ingredients.

How do I pay?

I can raise estimates and invoices when I confirm your order. Payments must been made in advance via BACS, Credit/ Debit Card or Cash. We also accept cash payments on delivery. We do not accept cheque.

We accept valid purchase orders from University of Suffolk, Suffolk Chamber of Commerce and Suffolk County Council. Due to the nature of my small business we are not accepting any other credit accounts. 

How do I book?

Please email sam@samlunch.co.uk to book your next lunch

Sam Waters Catering

20 Larchcroft Road
Ipswich
IP1 6AR

Call Sam on 07886 228 214

Email us at sam@samlunch.co.uk